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Terms & Conditions

A BISCUIT IN A BASKET POLICIES & DISCLAIMERS

 

Corporate giftsHoliday Gift OrdersLast Minute GiftsShipping/DeliveryPaymentChocolate ShippingHospital & Hotel DeliveriesLocal and Extended Area Hand DeliveriesSales TaxReturn PolicyDamage StatementCustomizing Gift OrdersSubstitutionsPrivacy StatementCopyright Protection

Cookie Bouquets;  All Cookie Bouquets require 24 Hours Notice for our Baker.


Corporate gifts; We promote your business, your name and your customer appreciation through designs and delivery of our gifts. Multiple Gift purchase discounts will be negotiated on request at the time of your order. Delivery to multiple recipients requires the provision of a detailed mailing list; full name, ship to address, contact phone number(s). Chocolate items are not recommended for shipping during warmer climates see Chocolate Shipping. Gift orders require payment in full at the time of your order, unless other negotiated.


Holiday Gift Orders; Holiday Gift Orders receipt is recommended two weeks prior to holiday. Holiday order deliveries are subject to carrier "Ship by Dates" which shall not be construed for guarantee delivery dates.  Delayed delivery dates are recommended and accommodated.


Last Minute Gifts; Next Day shipping is available however the costs/charges will be the responsibility of and charged to the customer; charges will be determined at the time of the order and payment will be required prior to shipment.


Shipping/Delivery; Our shipments and deliveries are subject to our carrier stipulations and regulations. We are not responsible or liable for any order once our product is provided to carriers for delivery to the addressed recipients. Delivery notices left by carriers are the sole responsibility and action of that recipient. We will not be liable nor will we provide refunds/credit for merchandise the carrier identifies  as delivered. We cannot replace or provide refund for deliveries left with other than identified and addressed recipient. We will not provide refunds/credit or reshipment of gifts returned by a carrier for any reason. Holiday gift orders are recommended to be placed early due to the increased volume of orders during the holiday season. We or our carrier suggested delivery dates are not guarantee’s but are suggested best delivery dates. Next Day shipping orders must be received by 10:00AM the day prior to the requested date for delivery. Next Day charges will be the responsibility of and charged to the customer for payment in full prior to shipment.


Payment; Accepted payment is through PayPal, MasterCard, Visa, Discover, and American Express credit cards. We will process all credit payments prior to designing your gift for delivery.


Chocolate Shipping; A Biscuit In A Basket Gift Baskets containing Chocolate products will be subject to substitution with an equal quality non-chocolate product when shipping to areas during warmer climates. Warmer climates are defined as 75 degrees and above. We can ship Chocolate product during warmer climates thorough the use of Industrial Cold Pack shipping and additional charges.


Hospital & Hotel Deliveries; Delivery requests to hospitals and hotels are recommended to be pre-approved with the facility to ensure total acceptance/delivery of your gift. Facility contact information; complete name, street address, wind, recipient contact name, phone number, room number, and applicable facility delivery instructions. Gift Orders denied delivery for any reason by the addressed facility is not subject to or eligible for refund/credit. Delivery addresses within the facility are cautioned; as in some cases an unsolicited third parties receive and process final delivery of your gifts.


Local and Extended Area Hand Deliveries; Local Area Hand delivery requires a minimum fee of $12.00. Specific delivery information must be provided with your order; recipient information; full name, street address, unit identifier and phone numbers. Inquire if your gift delivery area is local or extended requiring an addition cost. Should you gift require second delivery attempt for any reason, additional delivery fees will be required for payment in full prior to delivery. Undeliverable gifts are subject to partial store credit only, less handling and delivery fees. Inquire if your gift delivery area requires shipment. 


Sales Tax; Centennial, Colorado, and State Sales Tax will be applied to gift purchases as required. 


Return Policy; please do contact us with your dissatisfaction within one day of delivery. Any and all returns must be accompanied with a Return Authorization Number (RA#). Returns without a  RA# are not considered or subject to refund or credit. Gift products must be returned unopened and undamaged within 10 days of order date.  Acceptable returns will receive store credit only.


Damage Statement; shipping insurance and confirmation is obtained on all shipments. We will, replace damaged items on resolution and completion of a damage claim. We and our carriers will require proof of damage for resolution for a claim. We can not issue customer credit (store credit only) until a damage claims are processed, resolved and completed by the carrier. Damage claim resolution with our carriers is indicated to require 6-8 weeks.


Customizing Gift Orders; customized baskets and/or gifts incorporating your thoughts, your products or your ideas are welcome and may exceed standard shipping sizes and methods requiring additional charges.


Substitutions; Occasionally our suppliers may be temporarily out of stock subsequently impacting your order(s) and will without notice substitute out of stock items with equal or greater quality. 


Privacy Statement; We will share no personal data and information collected through your gift order process. Your personal data and information will be retained for only our advertising.  


Copyright Protection; The A Biscuit In A Basket website is copyright protected. Significant time, money and effort is completed to provide unique quality products, unique gifts and spectacular gift basket designs for all seasons and all reasons. Copying our text, images and other information in our websites without our written consent is illegal and will be pursued to the extent of the law. 

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